Orders are typically processed as quickly as possible once payment is confirmed. Delivery timing can vary based on destination, carrier performance, and seasonal order volume, so please allow a little extra time during busy periods.

If you need help with a return or exchange, please contact the store with your order number and request details. Returned items should generally be in original condition unless a different policy is stated for that product or collection.

Once your order has shipped, you should receive tracking information by email. If tracking has not updated or a shipment appears delayed, please contact support with your order number so the team can assist.